Associate Director, Global Security Operations Center at AbbVie AS


Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on , , , and .
Job Description
The Associate Director, Global Security Operations Center Program leads the Global Security Operations Center located in Lake County, IL, and will also have responsibility for program development and governance for AbbVie’s security command center network, as directed by the Senior Director of Crisis Management and Business Resilience. The Associate Director in this role will have the opportunity to grow the existing program, and must ensure timely and effective results in collaboration with other Global Security functions as well as other internal key stakeholders.
Responsibilities
  • Directly responsible for strategically implementing the Global Security Operations Center (GSOC) program based in Lake County, IL, which includes adapting the current staffing model, standards, procedures, training, and drilling to reflect the growing scope of the program and systems, as well as monitoring compliance to the program by other security command centers.
  • Directs GSOC staff in developing, implementing, and maintaining processes and systems to identify risks, respond to incidents, and effectively communicate with Global Security stakeholders and leadership, risk partners, and AbbVie employees during crisis events.
  • Partners with Global Security functions and other internal key stakeholders to develop and deliver services and systems that enable the GSOC to serve as the central hub for security incident reporting and assessment, and crisis event escalation and communication.
  • Maintains key performance indicators, metrics, and measurable risk data, that not only track GSOC program performance, but also help identify security and other global event risks to AbbVie facilities, businesses, and people.
  • Recruits, develops, and retains Intelligence Analysts for the growing GSOC team. Provides coaching, performance feedback, and completes reward planning for direct reports. Oversees management of various administrative functions, including, but not limited to, scheduling of non-exempt personnel. Partners with Security Operations on directing activities of contracted staff, including GSOC Communications Analysts and dispatch of Lake County Security Services.
  • Serves on and/or leads departmental and cross-functional teams/committees as needed. Works collaboratively with, and provides GSOC subject matter expertise to, Global Security functions including, but not limited to: Business Risk Intelligence, Crisis Management, Protective Services, Regional Security, Security Operations, and Security Systems.
  • Manages competing priorities, including concurrent security events, by directing and allocating personnel resources, and escalating to senior leadership and stakeholders as necessary. Time management and continuous task prioritization is crucial to delivering timely support services in this dynamic, fast paced environment.

Qualifications
  • Bachelor’s degree required.
  • At least 10 years of progressively responsible security experience required; in a corporate security environment preferred.
  • Security operations center or other 24/7 operations management experience required.
  • People management experience required, with a solid understanding of empathy in the workplace, an ability to easily earn and build trust with others, confidently embrace failure, lead a team through change, and successfully deal with ambiguity.
  • Solid understanding of operator usage of access control, video management, mass notification, and critical event management systems required; existing systems’ proficiency and/or certification preferred.
  • Excellent written/verbal communication skills with an ability to remain calm, focused, and professional in high stress situations; Microsoft Office skills required.

Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​
  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
  • This job is eligible to participate in our short-term incentive programs. ​
  • This job is eligible to participate in our long-term incentive programs​


Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on , , , and .
Job Description
The Associate Director, Global Security Operations Center Program leads the Global Security Operations Center located in Lake County, IL, and will also have responsibility for program development and governance for AbbVie’s security command center network, as directed by the Senior Director of Crisis Management and Business Resilience. The Associate Director in this role will have the opportunity to grow the existing program, and must ensure timely and effective results in collaboration with other Global Security functions as well as other internal key stakeholders.
Responsibilities
  • Directly responsible for strategically implementing the Global Security Operations Center (GSOC) program based in Lake County, IL, which includes adapting the current staffing model, standards, procedures, training, and drilling to reflect the growing scope of the program and systems, as well as monitoring compliance to the program by other security command centers.
  • Directs GSOC staff in developing, implementing, and maintaining processes and systems to identify risks, respond to incidents, and effectively communicate with Global Security stakeholders and leadership, risk partners, and AbbVie employees during crisis events.
  • Partners with Global Security functions and other internal key stakeholders to develop and deliver services and systems that enable the GSOC to serve as the central hub for security incident reporting and assessment, and crisis event escalation and communication.
  • Maintains key performance indicators, metrics, and measurable risk data, that not only track GSOC program performance, but also help identify security and other global event risks to AbbVie facilities, businesses, and people.
  • Recruits, develops, and retains Intelligence Analysts for the growing GSOC team. Provides coaching, performance feedback, and completes reward planning for direct reports. Oversees management of various administrative functions, including, but not limited to, scheduling of non-exempt personnel. Partners with Security Operations on directing activities of contracted staff, including GSOC Communications Analysts and dispatch of Lake County Security Services.
  • Serves on and/or leads departmental and cross-functional teams/committees as needed. Works collaboratively with, and provides GSOC subject matter expertise to, Global Security functions including, but not limited to: Business Risk Intelligence, Crisis Management, Protective Services, Regional Security, Security Operations, and Security Systems.
  • Manages competing priorities, including concurrent security events, by directing and allocating personnel resources, and escalating to senior leadership and stakeholders as necessary. Time management and continuous task prioritization is crucial to delivering timely support services in this dynamic, fast paced environment.

Qualifications
  • Bachelor’s degree required.
  • At least 10 years of progressively responsible security experience required; in a corporate security environment preferred.
  • Security operations center or other 24/7 operations management experience required.
  • People management experience required, with a solid understanding of empathy in the workplace, an ability to easily earn and build trust with others, confidently embrace failure, lead a team through change, and successfully deal with ambiguity.
  • Solid understanding of operator usage of access control, video management, mass notification, and critical event management systems required; existing systems’ proficiency and/or certification preferred.
  • Excellent written/verbal communication skills with an ability to remain calm, focused, and professional in high stress situations; Microsoft Office skills required.

Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​
  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
  • This job is eligible to participate in our short-term incentive programs. ​
  • This job is eligible to participate in our long-term incentive programs​


Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status. ","datePosted":"2024-04-08T14:40:31+00:00","validThrough":"2124-04-08T14:40:31+00:00","employmentType":["Full-time"],"hiringOrganization":{"@type":"Organization","name":"AbbVie","image":"","logo":"","sameAs":"https://careers.abbvie.com","url":"https://careers.abbvie.com"},"industry":["Operations"],"jobBenefits":"$133500 - $253500","identifier":{"@type":"PropertyValue","name":"AbbVie","value":"cfde310f-0b85-43b2-87da-3c85ac46a0a9"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"North Chicago, IL"}}]}
$133500 - $253500

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