Technical Lead at Appirio

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Requirement

APM Consultant / SME (B3)

Expertise

APPD + DT / Other APM (Deployment, Administration & Development)

Key responsibilities
  • Design, implement, and configure application performance monitoring (APM) solutions for clients.
  • Assess clients' APM needs and provide recommendations for optimizing application performance.
  • Collaborate with clients to understand their business objectives and translate them into APM requirements.
  • Install and configure APM tools, including agent deployment, instrumentation, and integration with various application stacks.
  • Conduct performance analysis and troubleshooting of applications to identify bottlenecks and areas for improvement.
  • Develop custom dashboards, reports, and alerts to monitor and track key performance indicators (KPIs).
  • Provide guidance and support to clients on leveraging APM data to drive proactive performance management.
  • Collaborate with cross-functional teams, including developers, operations, and business stakeholders, to drive APM best practices and continuous improvement.
  • Stay up to date with the latest trends and advancements in APM tools, technologies, and methodologies.
  • Act as a subject matter expert and provide training and mentoring to junior team members.

Key Skills

Good understanding and experience on:
  • Strong experience in implementing and managing APM solutions, such as Datadog, AppDynamics, Dynatrace, or New Relic.
  • Proficiency in configuring and customizing APM tools to monitor various application stacks, including web, mobile, and cloud-based applications.
  • Solid understanding of application performance metrics, tracing, and profiling techniques.
  • Expertise in troubleshooting performance issues, conducting root cause analysis, and implementing performance optimization strategies.
  • Proficient in working with monitoring agents, setting up instrumentation, and integrating APM tools with application frameworks and platforms.
  • Strong knowledge of distributed systems, microservices architectures, and cloud technologies (e.g., AWS, Azure, GCP).
  • Experience in analysing APM data, identifying performance patterns, and making data-driven recommendations.
  • Excellent problem-solving and analytical skills to diagnose complex performance issues and recommend effective solutions.
  • Strong communication and presentation skills to effectively communicate technical concepts and findings to both technical and non-technical stakeholders.
  • Ability to work collaboratively in cross-functional teams and manage client relationships effectively.

Good to have skills
  • Certifications in APPD / DT / other APM tools
  • Understanding of cloud-native architectures and the ability to monitor applications in cloud environments.
  • Experience with containerization technologies like Docker and orchestration platforms like Kubernetes.
  • Familiarity with log management and analysis tools, such as ELK Stack (Elasticsearch, Logstash, Kibana).
  • Familiarity with scripting languages like Python or PowerShell for automation and extending APM tool functionality.
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