Infrastructure Architect at Appirio

    1. F5:
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      Configure, Manage and administer the F5 Load balancer LTM & GTM
      Provision virtual IP configuration and load balancing method based on application team requirement
      Add/Modify/delete pool members, health monitoring string, NAT and iRule configuration
      GTM wide IP configuration between the data center
      Provision and validate the DNS entries for VIP and WIP
      Periodic renewal of SSL certificates in F5 Load balancer
      Mitigate the vulnerabilities by periodic firmware upgrades and hotfix patches also device upgrades
      Coordinate with vendor for part replacement and high priority issues
      Analyze and perform bug scrub validation for the newly recommended codes
      Triage, identify and fix the incidents related to F5 load balancer and its server hosted environments
      Deep dive analysis of recurring incidents and provide root cause analysis
      coordinate with OEM for hardware and software related issues.
      Checkpoint and Cisco ASA:
      =========================
      Add/modify/delete firewall rules and push
      Mitigate the vulnerabilities by periodic firmware upgrades and hotfix patches also device upgrades
      Coordinate with vendor for part replacement and high priority issues
      Analyze and perform bug scrub validation for the newly recommended codes
      Triage, identify and fix the incidents related to Checkpoint and Cisco ASA
      Deep dive analysis of recurring incidents and provide root cause analysis
      coordinate with OEM for hardware and software related issues.
      In-depth knowledge of NAT, routing and IPSEC.
      Zcaler:
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      Configuring access control settings. Blocking/Opening destination ports.
      Creating/Deleting/Modifying user on Proxy server application and in Proxy server AD group for authentication.
      Creating/Modifying/Deleting Custom URL?s list.
      Management and configuration of filters.
      Managing SAAS proxy services settings.
      Troubleshooting Web filter application as and when required.
      Review of daily/weekly/monthly checklist
      Repeat Incident / Alert Analysis
      Configure Web filter application to generate reports/logs.
      Troubleshooting and fixing Content filter application related issues/problems.
      Troubleshooting SAAS Proxy Service availability or performance problems.
      Repeat Incident / Alert Analysis
      Change management ? Planning, Implementation and Execution of Change requests
      Continual Service Improvement Planning and executions
      Preparing, maintaining, and updating of SOP and Knowledgebase
      Incident remediation support for specific policy violations in ZIA
      Interface & troubleshoot any Zscaler services specific issues and incidents
      Work with dependent service owner to resolve any ZIA related issues
      Maintaining the ZIA service reporting and dashboard recommendation
      Minor changes (1 day) to the ZIA service reporting and dashboards
      Agent Configuration support via Zscaler console
      Candidate should be ok for 24/7 operations.
      Level of interaction >> Candidate should be comfortable in interactions with senior director / CTO level leadership
F5 Load Balancers

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